Privacy Policy
At Ambient Trading Limited and all its subsidiaries, we are fully committed
to respecting your privacy. The following Privacy Policy has been published to provide
a clear and concise outline of how and when personal information is collected, stored,
and distributed by AmbientTrading. This policy also applies to Ambient Trading's web site:
www.ambienttrading.co.nz.
Ambient Trading Limited is bound by the NZ Privacy Act 1993. For
more information, visit www.privacy.org.nz
Collection of personal information
Ambient Trading Limited trading as Ambient Trading collects limited personal information
such as title, name, contact details (address, phone and fax) and e-mail address.
We only collect personal information when you knowingly provide it. For example,
we may request personal information from you when you:
- order goods that require delivery;
- contact us for further information;
- participate in surveys and other types of research;
- enter a promotion or contest hosted by Ambient Trading;
- subscribe to our mailing list;
- register your details on our web site;
- ask for a quote to be prepared;
Other information we may collect
For statistical purposes we collect anonymous information on web site activity (such
as top pages viewed, the number of pages viewed, the number of sessions, most popular
session times). We use this data to evaluate our web site performance and to improve
the content we display to you.
To evaluate the effectiveness of our online advertising (including clickthroughs
from email marketing), we may use third parties to collect statistical data. No
personal information is collected on these occasions.
Use of cookies
Ambient Trading Limited trading as Ambient Trading uses tracking technologies such
as cookies to recognise your browser each time it visits our site, and to track
which pages you visit whilst on our site. We use this information to optimize our
site and create a better online experience for you.
Cookies are pieces of information that a web site transfers to a computer's hard
disk for record keeping purposes. Most web browsers are set to accept tracking technologies
such as cookies. These tracking technologies do not themselves personally identify
users, although they do identify a user's browser. However, if you do not wish to
receive any cookies, you may set your browser to refuse them.
How we use your information
Ambient Trading Limited trading as Ambient Trading uses your information to better
understand your needs and provide you with better service. Specifically, Ambient Trading may use your personal information:
- To complete a transaction.
- To deal with your queries or customer service issues promptly. We may also keep
information on your communications with our customer service representatives.
- To keep you up-to-date with products, services, events or promotions we think would
be of particular interest through a variety of channels. You will be able to "opt-out"
from this activity at any time.
- To enhance your customer experience instore and help us complete your transactions
faster with Ambient Trading Limited.
- For planning, product development or research purposes.
Disclosure of personal information
We will only send personal information about you to other organisations when:
- We have your consent to share the information;
- We need to share your information in order to provide the product or service you
have requested;
- We need to send your information to companies that are contracted to Ambient Trading e.g.
mailing houses, IT service providers, service providers (e.g. assemblers, repairers),
web developers, marketing agencies, finance companies; or
- We are required or authorised by law to disclose the information.
Such information remains under Ambient Trading Limited's custodianship at
all times and the agents involved are bound by specific confidentiality and non-disclosure
agreements.
Access and correction
You can have access to the personal information we hold about you. Should you wish
to access this information, please contact our Privacy Officer on the details below.
Our goal is to ensure that your personal information is accurate, complete and up-to-date.
To assist us with this, please contact our Privacy Officer if any of the details
you have provided change. Further, if you believe that the information we have about
you is not accurate, contact us and we will use all reasonable efforts to correct
the information. No fee applies to the correction or access of your personal information.
Third-party web sites
Links to third party web sites on www.ambienttrading.co.nz are provided solely
as a convenience to you. If you use these links, you will leave Ambient Trading's site.
Ambient Trading is not responsible for any of these sites, their content or their usage
of your personal information.
Security
Ambient Trading is committed to ensuring the security of your personal information and we
will take all reasonable precautions to protect this information from loss, misuse
or alteration.
Changes to this statement
Ambient Trading may make changes to this Privacy Policy from time to time for any reason.